About Hello Au Pair

Hello Au Pair is a specialist childcare and household placement agency operating as a division of Hello Hired. The business is dedicated to connecting families with carefully screened, qualified, and reliable au pairs while delivering a premium placement experience built on trust, professionalism, and long-term placement success. Built on the recruitment expertise and established infrastructure of Hello Hired, Hello Au Pair applies professional recruitment standards to the childcare sector, creating value for both families and childcare professionals. The business has been designed as a scalable, low-overhead service model with strong growth potential and opportunities for future expansion into broader family support services.

Founder Experience

The founder brings 12 years of hands-on au pair experience, providing valuable insight into the needs of both families and childcare professionals. This practical experience, combined with professional recruitment expertise, enables Hello Au Pair to deliver carefully matched placements built on trust, safety, and long-term success.

Mission Statement

To provide families with peace of mind by connecting them with exceptional childcare professionals through a trusted, professional, and relationship-driven recruitment process.

Vision Statement

To become South Africa’s most trusted childcare and family support placement agency, recognised for excellence, integrity, and life-changing placements.

Core Values

  • Integrity
  • Trust
  • Professionalism
  • Reliability
  • Safety
  • Excellence
  • Personal Service

Primary Service Offering

Hello Au Pair specialises in matching families with carefully screened, reliable, and experienced au pairs who provide personalised childcare support. Every placement is tailored to the unique needs, routines, and expectations of each family, ensuring a safe and successful long-term relationship.

Our recruitment process includes comprehensive candidate screening, reference verification, compatibility matching, and ongoing placement support to provide families with complete peace of mind.

Our Au Pair Services Include

  • Before and after-school care
  • School transport and collections
  • Homework supervision
  • Educational support
  • Study assistance
  • Holiday childcare
  • Child engagement and developmental activities
  • General childcare assistance

Our Placement Process

To ensure every placement is successful, Hello Au Pair follows a structured recruitment process:

  • Family consultation to understand individual requirements
  • Professional candidate sourcing and screening
  • Reference and background verification
  • Personalised family and candidate matching
  • Interview coordination
  • Placement support throughout the onboarding process
  • Ongoing assistance after placement when required

This professional approach creates long-term placements that benefit both families and childcare professionals.

Revenue Streams

Primary Revenue Stream: Au Pair Placement Fees
Revenue is generated through successful placements. Proposed pricing structure:

Service

Fee

Standard Placement

R7,500

Premium Placement

R9,500

Executive Family Placement

R12,500+

Au Pair Application available positions